Help Centre › Club owners & committee Club

Bring families into a team

Families join with a code. You approve each request.

5 steps

  1. Open the team roster

    Tap Team, then Roster. The icons at the top right are for joining and managing the team.

    The Team roster with four icons at the top right
  2. Make a join code

    Tap the key icon (Join codes), then + to generate a code. Share the code with the team's families. Each code shows when it expires, and you can Revoke one at any time.

    The Join codes screen with a plus button
  3. Families ask to join

    A parent opens Team, taps the ticket icon (Redeem a code), chooses their player, types the Join code and taps Request to join. They're asked to confirm the player's privacy settings as part of joining.

    The Join a team screen with a player, a join code box and a Request to join button
  4. Approve the request

    Tap the clock icon (Pending requests). Tap Approve to add the player, or Decline — the family will need a new code to try again.

    The Pending requests screen
  5. Or add a player yourself

    If the player is already in your club, tap the person icon (Add player), search by name and add them to the team.

    The Add a player screen with a search box
Good to know. Join codes only ask to join. Nobody is added until you approve.